HOW TO BECOME A ROCKSTAR RESTAURANT WORKSHOP
SUNDAY, AUGUST 19, 10:00 AM - 12:30 PM (DOORS OPEN AT 9:30 AM), MEETING ROOM 304 AB
We all understand that operating a restaurant in today’s business climate is extremely challenging. Numerous critical projects are regularly set aside so that we can get through the busy days. Training your staff is usually on top of that list because of lack of time, employee turnover, available resources and outdated systems and materials. How do you deliver the best service for your brand and your bottom line?
- This rare and high-level training seminar will cover:
- How to implement a great training program
- Handling guest complaints and building loyal followers
- Suggestive selling that improves the experience
- Properly running a great shift
- Identify everyone’s role and responsibilities
- How to truly connect with your guests
- Practical service skills
- Driving sales by utlizing the entire team
- Understanding and improve team morale
- The root of great service
OPEN TO SERVERS, BARTENDERS, KEY EMPLOYEES, MANAGERS & OWNERS
REGISTRATION IS $99.00 FOR YOU & A GUEST!
*Ticket price includes complimentary access to the Education Program sessions and Show Floor. Rate wil be adjusted at check-out.
MEET YOUR INSTRUCTOR...
PRESIDENT/FOUNDER, SERVICE WITH STYLE HOSPITALITY GROUP
Darren S. Denington, CFBE has been in the hospitality industry for over 34 years. With a degree in Food & Beverage Management and being a Certified Food & Beverage Executive, he understands the importance education plays in the hospitality industry. Darren has an extensive background in the restaurant industry, including Owner, Executive Chef, Food & Beverage Director, District Manager and General Manager. His experience also includes an extensive background in banquets and catering. His understanding of management, operations and startup has taken him across the country to speak to companies seeking his expertise. Darren has presented his expertise at over a two hundred seminars including most of the nation’s most popular tradeshows. During the past nineteen years, Darren has owned and operated a secret shopping, restaurant coaching and hospitality team training company, Service With Style. He has focused on guest services and employee training, team building while helping over a thousand establishments nationwide to understand their guests’ perspective. He works extremely closely with operators helping them directly to implement the right systems he improve the establishments.